Shipping & Delivery
From our workshop in Kathmandu, Nepal, we arrange international shipping for handmade singing bowls, chakra sets, bells, tingsha and other Buddha Chime products. We welcome both individual purchases and wholesale orders.
Where We Deliver
We offer worldwide shipping, subject to carrier coverage and destination restrictions. If you are unsure whether we can deliver to your address, contact us with your country, city and postal code before ordering.
Order Preparation
Preparation time is the time needed to get your order ready before it leaves Nepal. Delivery time begins after dispatch.
Standard retail orders: Allow approximately 3–4 business days for dispatch of available items, unless a different timeframe is stated on the product page or confirmed for your order.
In-stock wholesale orders: Allow approximately 7–10 days for preparation.
Custom wholesale orders: Allow approximately 4–6 weeks for production. Engraving, private labels and custom packaging may affect the schedule.
Please contact us before ordering if you need delivery for a gift, event or fixed date. Festival closures and public holidays in Nepal may affect preparation times.
Shipping Methods & Delivery Estimates
Depending on your destination and order, we use DHL, FedEx, SF Express or another available international courier. Air cargo and sea freight can also be arranged for suitable wholesale shipments.
Express shipping: Approximately 10 days after dispatch, depending on the destination and service.
Sea freight: Approximately 4–8 weeks after dispatch.
Air cargo: The estimated transit time and collection or delivery arrangements are confirmed with your quotation.
These are estimates, not guaranteed arrival dates. Customs clearance, weather, holidays and carrier disruptions may extend delivery times.
Shipping Charges & Free Delivery
Shipping costs depend on the order’s weight, destination and shipping method. Please check the shipping amount shown for your order or request a quotation before payment.
Where a product or confirmed offer includes free delivery, that offer applies according to its stated conditions. Free delivery should not be assumed for every product, custom order or wholesale shipment.
Customs, Import Duties & Taxes
International shipments may be subject to import duties, taxes or customs-clearance charges in the destination country. Please contact us before payment to confirm whether any such charges are included in your quotation. Free delivery does not by itself mean that import charges are included.
The carrier or customs authority may request identification or other information to release your shipment.
Tracking & Delivery Details
For courier shipments, we provide tracking details after dispatch. For freight orders, we confirm the available shipment reference and delivery or collection arrangements.
Please provide your full name, complete delivery address, postal code, email address and a reachable telephone number. Contact us promptly if you need to correct your address; changes after dispatch depend on the carrier.
Damaged, Missing or Delayed Deliveries
Please inspect your order when it arrives. If an item is damaged, incorrect or missing, contact us as soon as possible with your order number and photographs of the items, outer carton, shipping label and protective packaging. Keep the packaging while we review the issue.
If tracking stops updating or shows delivery when you have not received the parcel, contact us so we can help investigate with the carrier.
Contact Us
For a shipping quotation or help with an existing delivery, include your product details or order number and destination.
Buddha Chime
Thamel, Kathmandu, Nepal
Email: buddhachime108@gmail.com
Phone: +977 9841 440962